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Smart intake assistant

Tell us what’s going on.

Answer a few quick questions first. You’ll see your selected services and estimated total before confirming the request.

Start here

Simple request. Clear next step.

Explain the issue in your own words, choose the services that fit, and confirm your request. Eligible service addresses can choose a schedule before the request is sent.

Service area: Lackawanna & Luzerne CountyOut-of-area requests can still be sent for reviewPhone call or email follow-up only

Request details

What can we help you with today?

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Use your own words. For example: “My camera will not connect,” “My WiFi keeps dropping,” or “I need help setting up Alexa.”

Select everything that applies. Your estimate updates automatically. Final pricing can be adjusted on the work order if the job changes on-site.

Estimated total$0

Include brands if you know them, such as Ring, Blink, Eero, Alexa, Fire TV, printer model, router brand, or app name.

This helps us estimate the visit. Leave this blank if you’re not sure.

Examples: WiFi works in some rooms but not others, camera is outside on the first floor, app login issues, device won’t pair, or router was recently replaced.

Scheduling must be at least 24 hours ahead.

Regular service area is Lackawanna County and Luzerne County. Apartment or unit is optional.

Out-of-area requests can still be sent for review.

How would you like us to contact you?

Exact call time may vary if Symons Smart Home is already on a job.

Estimated total$0

Eligible service addresses continue to scheduling before the request is sent.

Select an available appointment time below. Once Calendly confirms the booking, your request will be sent automatically and you will be taken to the thank-you page.

Scheduling must be completed before the request is sent automatically.